Privacy Policy

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Privacy Policy

Last updated: 21/11/2025

This Privacy Policy explains how Taxtrix Advisory LLP (“Taxtrix”, “we”, “our”, “us”) collects, uses, discloses and protects your information when you visit our website https://taxtrix.in, contact us, or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Taxtrix Advisory LLP is a professional services and compliance firm based in India. We provide services such as GST registration, GST return filing, income-tax filing, accounting support, company incorporation, ROC compliance, and trademark-related services.

2. Information We Collect

2.1 Information you provide to us

  • Name, business name and contact details (email address, phone/WhatsApp number, address).
  • Business details (PAN, GSTIN, CIN, trade name, nature of business, etc.).
  • Compliance and statutory documents required for providing services (for example: PAN, Aadhaar, financial statements, bank statements, invoices, agreements, etc.).
  • Information you submit through contact forms, WhatsApp, email or phone calls.
  • Feedback, testimonials, support requests and any other information you voluntarily provide.

2.2 Information collected automatically

When you visit our website, we may automatically collect:

  • IP address, browser type, device type, operating system.
  • Pages visited, time spent, referring URLs, and other usage data.
  • Cookie identifiers and similar tracking technologies as explained below.

2.3 Cookies and similar technologies

We use cookies and similar technologies to operate and improve our website, understand usage patterns, and support advertising and analytics. You can control cookies through your browser settings. However, disabling cookies may affect certain features of the site.

3. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and delivering our GST, tax, ROC, incorporation, accounting and other compliance services.
  • Reviewing documents and information required for statutory filings and compliance.
  • Responding to your enquiries, support requests and communications.
  • Sending important service-related updates, reminders and notices.
  • Improving our website, services, user experience and internal processes.
  • Maintaining records for accounting, regulatory and legal purposes.
  • Running permissible marketing campaigns and informing you about our services, offers or updates (where allowed by law).
  • Protecting our legal rights, preventing fraud and ensuring security.

4. Legal Basis for Processing (where applicable)

Depending on applicable law, we may process your information on the basis of:

  • Your consent.
  • Performance of a contract or to take steps at your request before entering into a contract.
  • Compliance with legal or regulatory obligations.
  • Our legitimate interests in operating and improving our services and business.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who assist us in operating our business (for example: website hosting, cloud storage, email/communication tools, payment gateways, CRM tools), bound by confidentiality obligations.
  • Government authorities, regulators and tax authorities where required for GST, income tax, MCA, ROC and other statutory filings, or where required by law.
  • Professional advisors (such as legal or accounting advisors) where reasonably necessary.
  • Other parties when required by law, regulation, court order, or to protect our rights or the rights of others.
  • In connection with any merger, reorganisation or business transfer, subject to appropriate safeguards.

We do not share your information with any third party for selling financial products, investment schemes or loans.

6. Online Advertising, Analytics and Third-Party Tools

We may use third-party tools such as Google Ads, Google Analytics or similar services for:

  • Measuring website traffic and performance.
  • Understanding user behaviour and improving our site.
  • Showing ads to people who have visited our website (remarketing) or who may be interested in our services.

These providers may use cookies, device identifiers or similar technologies to collect information about your visits to this and other websites. You can learn more about how Google uses data and how to control personalised ads via Google’s own privacy and ads settings.

7. Data Retention

We retain your information for as long as necessary for the purposes described in this Policy, including to provide services, comply with legal, accounting or reporting requirements, and resolve disputes. We may retain certain records for longer periods where required by Indian tax, corporate, or other applicable laws.

8. Information Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

Subject to applicable law, you may have rights to:

  • Access and review the personal information we hold about you.
  • Request correction or updating of inaccurate or incomplete information.
  • Request deletion of information where it is no longer required (subject to legal retention obligations).
  • Withdraw consent where processing is based on consent (this will not affect prior processing).

To exercise these rights, you can contact us using the details provided in the Contact Us section below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our website and services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information where required.

12. International Users

Our services are primarily intended for users in India. If you access our website from outside India, you acknowledge that your information may be processed and stored in India and other jurisdictions, where data protection laws may differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other reasons. The updated Policy will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Taxtrix Advisory LLP
Email: contact@taxtrix.in
Website: https://taxtrix.in

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.